Online Support

Whether it's product selection consultation, sample application, or order and logistics follow-up, our team is always online.

Technical Support Documentation Sample Requests Live Chat
Zhejiang Hisun Biomaterials Co., Ltd

How do I request a product sample?

Submit a sample request through our contact form or email. Our team will process your request within 24 hours and arrange shipment.

Where can I find SDS documentation?

Safety Data Sheets are available upon request. Contact our technical support team with the product name and catalog number.

What is the typical lead time?

Standard products ship within 3-5 business days. Custom formulations require 2-4 weeks depending on complexity and quantity.

Do you provide custom formulation?

Yes, our R&D team works closely with clients to develop tailored chemical solutions. Share your specifications for a consultation.

Email
sales9@boxa-chem.com
Hotline
+8615651039172
Response Time
Within 24 Hours